Returns & Exchanges
At UCAN, we stand behind the quality of our nutrition products and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day satisfaction guarantee to ensure you find the right fuel for your fitness journey.
Initiate Your Request
Contact our customer support team within 30 days of your delivery date with your order number and the reason for your return.
Receive Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with the appropriate return shipping address.
Package Your Item
Securely pack the unused portion of your product or the unopened containers in their original packaging to ensure they are not damaged during transit.
Get Refunded
Once we receive and inspect your returned items, we will process a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing